top of page

Privacy Policy

Reform Luxe Studio (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, book classes, or interact with us.

 

​

 

1. Information We Collect

​

We may collect the following information from you:

 

  • Personal details: Name, email address, phone number, billing address.

  • Booking details: Class bookings, cancellations, attendance history.

  • Payment information: Processed securely by our third-party payment provider (we do not store full card details).

  • Health information: Any relevant health or medical details you provide to ensure safe participation in Pilates classes.

  • Technical data: IP address, browser type, and cookies when you use our website.

​

 

2. How We Use Your Information

​

We use your information to:

 

  • Process bookings and payments.

  • Communicate with you about your classes and account.

  • Send updates, offers, or newsletters (if you opt-in).

  • Maintain health and safety records.

  • Improve our services and website.

  • Comply with legal and regulatory requirements.

 

​

3. How We Store and Protect Your Information

​

  • We take appropriate technical and organisational measures to protect your personal data.

  • Health details are stored securely and accessed only by instructors who need the information.

  • Payment data is processed by trusted third-party providers in line with PCI DSS standards.

  • We only keep personal data for as long as necessary to provide our services or comply with the law.

​

 

4. Sharing Your Information

​

We do not sell or trade your personal information. We may share your data only with:

 

  • Trusted third-party service providers (e.g., booking systems, payment processors).

  • Legal authorities if required by law.

​

 

5. Cookies

​

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

​

 

6. Your Rights

​

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your personal data (where applicable).

  • Withdraw consent for marketing communications at any time.

 

 

To exercise your rights, please contact us at: [Insert Email Address]

 

​

7. Updates to This Policy

​

We may update this policy from time to time. Any changes will be posted on this page with a new effective date.

​

 

8. Contact Us

​

If you have any questions about this policy or how we handle your data, please contact:

 

Reform Luxe Studio

Email: Info@reformluxestudio.com

Phone: +447799879164

bottom of page